Frequently asked questions

Direct, measurable benefits:
• Efficiency improvements within the organization
• Shorter process cycles
• Improved levels of customer service
• Eliminate physical transport of documents;
• Reduce time and effort to search for files;
• Diminish printing and copying;
• Disengage expensive office and archive space.

qualitative goals:
• Simple administrative procedures; fewer activities and employees required per process;
• Completeness, traceability and consistency; documents are never mislaid again; possibility to trace documents on the basis of user actions per file;
• Secure and digitally sustainable storage of files (archiving);
• Hyarchis.Net is fully scalable; the number of users and archives is adjustable;
• Low management costs; standardization of file management;
• Chain integration;
• Straight Through Processing;
• Short cost recovery time;
• Integration with Microsoft Office;
• Use the latest technology;
• Short implementation times;
• User-friendly interface;

In addition there are many qualitative goals / advantages:
• Availability of information - stored digital documents are always accessible and cannot be restored incorrectly. Authorized users can work on documents simultaneously. By integrating office applications (MS Office), correspondence (e-mail, Word documents etc) relating to a document is also registered;
• Place and time independent look-up of documents – documents are accessible through the internet allowing authorized users to work remotely e.g. from home;
• Higher quality of service - as information is directly available, employees can answer questions faster;
• Acceleration of processes – direct access to documents. Since information is available in digital format from the very first stage, work processes are accelerated significantly;
• Efficiency improvement of processes – tasks in the processes are better manageable;
• Management Information – processes and tasks are better manageable and predictable through the presence of management information reports and forecasting tools;
• Simple clear administrative procedures - fewer cession / assignment moments;
• Secured and digital durable archiving of mortgage dossiers;
• Topicality - newest version and latest information on dossiers is always at the user’s disposal;
• Low administration costs - standardization of dossiers and the ability to include e- mail, faxes and digital files (Office documents) in dossiers;
• Completeness, traceability and consistency – documents never get lost, extensive traceability of user activities on dossiers;
• Compliance – Compliance is about the state of being in accordance with the relevant Federal or regional authorities and their requirements. Compliance prescribes implementing controls throughout the organization to guarantee that it is well governed and truthful in reporting of information to shareholders, regulators, customers and partners. Hyarchis.Net provides the necessary overview and control to adapt business processes to changes in regulations, identify organizational threats, and facilitate audits. These solutions allow you to address regulations like Sarbanes-Oxley.
• Inter organizational cooperation, straight through processing – at the very moment information or files are digitally available, it is possible to make the information available to business associates / business partners in a secured and controlled environment.

Hyarchis.Net was first released in 2003 and has been sold to companies in many vertical markets, including financial, industry, government, healthcare , transportation and administrative organizations . At the moment more than 35.000 people worldwide work with Hyarchis.Net.

With Hyarchis.Net, our Enterprise Content Management system, we have a leading market position in the financial service sector. In addition to various large mortgage providers, purchasing groups and mortgage shops, we provide our services to organization's in the transport & logistics, government, health and project-oriented sectors. Our software is employed just as successfully in the business services and manufacturing sectors. Read our references, click here.