Eindhoven, August 24 - VDD IQware offers its customers a new
service, the Disaster Recovery Service. With the Disaster Recovery Services
customers can minimize the loss of data and recover their business within the
desired recovery time and within the required recovery parameters. You will not
be left to your own devices. Our service is designed to safeguard your data, to
keep your employees working, and your business operational. VDD IQware’s
Disaster Recovery Service is a reliable solution for protecting and restoring
your data and software applications; from Business continuity and managed
hosting to storage and archiving.
The availability of your data, applications and infrastructure is increasingly
important for the continuity of your business. Disruptions in the availability
of applications and / or data for many organizations can cause serious problems.
The Disaster Recovery Service provides you the assurance that in the case of a
calamity not only your data is secure, but you also will get the availability of
the proper infrastructure within the contracted period. You are also assured of
a resilient and continuous operation.
When a client wishes to make use of the Disaster Recovery Service, VDD IQware
will first perform an impact analysis. In this analysis, the configuration and
operation of the customer is evaluated and documented, including the requests
and requirements of the customer. Following this analysis, a final quote is
issued.
Service Level Agreement
In the Service Level Agreement VDD IQware and the customer agree which
functionality should be met at which continuity level. A standard SLA includes
the agreement to deliver a production environment within 8 workhours (one
workday). Our clear SLA’s guarantee the quality that suits your needs.
---------------------------------------------------------------------------------
About VDD IQware
VDD IQware, founded in 1985, is the developer and provider of Hyarchis.Net, the
Enterprise Content Management System developed on Microsoft.Net technology.
Hyarchis.Net allows all paper and digital documents to be stored and processed
digitally. With Hyarchis.Net and VDD IQware’s supporting services, organizations
can optimize the quality of their business-critical processes and realize
greater productivity per employee. VDD IQware is active in the financial
services, transport and logistics, government, healthcare and project-oriented
sectors. Hyarchis.Net is also used by business service providers and
manufacturers. Hyarchis.Net consists of a number of building-blocks: Document
Management, Business Process Management, Invoice Processing, Records Management,
Contract Management, Web Content Management, E-mail Management and Document
Composition. For more information: www.hyarchis.net
