Our Helpdesk offers you prompt and effective support in the optimal use of
Hyarchis.Net:
▪ Telephone support;
▪ Online support;
▪ Service Level Agreement (SLA).
An SLA establishes and confirms the level and type of service that will be provided. Within it you can determine at which moments and within how much time you will receive assistance in the event of any service failure. You can also decide on the duration and termination of the agreement.
